Effective: April 1, 2022
- Who We Are
- Your Consent
- How We Collect Information
- How We Use Personal information
- How We Share Personal information
- How to Opt Out of E-mail Marketing
- How to Restrict Cookies and Internet Tracking Technologies, and Targeted Advertising
- Links to Other Websites
- Retention and Security of Personal Information
- How to Access and Manage Your Personal Information
- International Users
- Information about Minors
- How to Contact Us
Who We Are
Alfiniti manufactures aluminum tube, extrusion, and custom products, as well as provides welding, machining, casting, and engineering services to industrial and commercial customers. Our Site is designed for the business representatives of companies interested in learning about or purchasing our products and services, so we collect only a minimum of personal information.
Information We Collect
The types of personal information and other information we collect are described below and will depend on how you interact with the Site.
When you request information, you will be asked for your name, company, job position, e-mail address, street address, telephone, and country so we can contact you.
When you use an interactive feature on our Site by, for example, submitting an online form, we record the communications in order to follow up with you.
When you register to open an online customer account, you will be asked for your e-mail address and to create an individual password to logon to our customer account portal. Your contact information, company name, shipping and billing information, and order history will be stored in your account.
We collect Internet log data when you visit our Site and use our customer account portal using cookies, pixels, web beacons, and similar technologies. The data collected may include, for example, network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including device, application, or browser type, version, plug-in type and version, operating system, language and time zone settings, and other technical information), and advertising and cookie identifiers.
We collect usage metrics when you visit our Site or use the customer account portal. These may include usage rates, technical data (including occurrences of errors, diagnostic reports, settings preferences, backup information), content interactions (including searches, page views, downloads, and prints), and user journey history (including clickstreams and page navigation, URLs, timestamps, content viewed or searched for, page response times, page interaction, and similar data).
Other sources of personal information may include our affiliated companies and select third-party business partners. We may also use commercial marketing resources to identify contact information of representatives of businesses that may be interested in our products and services.
How We Use Personal Information
We use personal information for the purposes:
- Registering new customer accounts;
- Processing and confirming purchase orders;
- Verifying customer identification and creditworthiness;
- Fulfilling orders, arranging shipping and delivering products;
- Communicating and responding to requests for information about our products and services, your orders, and providing customer support;
- Communicating our appreciation to our customers for their business and requesting their comments about our products through surveys and other tools;
- Detecting, preventing, and addressing technical issues with our Site;
- Detecting and preventing potential fraud or misuse of our Site; and
- Additional purposes for which we request and you provide your consent.
How We Share Personal Information
Your personal information may be accessible to or disclosed for business purposes to the categories of third parties described below. We do not sell or lease personal information to third parties for monetary or other consideration.
Service Providers. We engage third-party service providers to assist with various administrative and technology services including hosting our Site, cloud data management and storage, contact management, e-mail marketing, and other business operations. Service providers have access to your personal information only to perform these tasks on our behalf.
Plug-ins and Hosted Services. We use cloud-based software and hosting services to provide certain interactive functionalities for our Site. For example, we use a third-party provider to power our customer portal. Customers who register for a customer account on our Site can use this service to review their account activity, manage their billing and payment information, make payments, view, and respond requests for information, download materials associated with our products and services, and communicate with our support team.
Certain Transactions. We may share personal information as we believe is reasonably necessary in connection with business transactions such as a transfer or sale to another entity of all or a portion of our stock or assets or a business reorganization.
How to Opt Out of E-mail Marketing
You may, at any time, choose to not receive marketing or promotional communications from us by using the “unsubscribe” feature provided in our e-mail marketing messages or by “opting out” or “unsubscribing” from specific mailing lists and services by contacting us as explained in the section titled, “How You Can Contact Us.”
If you unsubscribe from receiving these emails, you will still receive transaction-related and other communications that are not marketing or promotional in nature. For example, we may contact you concerning any purchases you have made with us, even if you opt out of receiving unsolicited marketing messages.
How to Restrict Cookies and Internet Tracking Technologies
You can restrict how cookies and other internet technologies are used to track and log data about your internet and mobile device usage of our Site and third-party websites by managing the preference settings on your browser or device. You can learn about how Google collects and processes data at https://policies.google.com/technologies/partner-sites and the controls Google offers to manage the collection and use of your information at https://policies.google.com/privacy.
Please note that certain types of cookies and similar technologies are needed to support the functionality of our customer account portal and restricting their use may affect the use of the portal.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Links to Other Websites
Our Site provides links to other Internet-based applications including third-party plug-ins and hosted collaboration tools used to power, for example, our customer accounts and links to social media platforms. Some of these third-party websites may be co-branded with the Alfiniti logo, even though they are not operated or controlled by us. These third-party applications may gather data from you for their own business purposes and you should review their privacy policies for information about how they handle personal information.
Retention and Security of Personal Information
When you set up and account, we will retain your information for a reasonable period based on our legal rights and obligations. Unless you unsubscribe from our marketing communications, we may further retain and use your information to send you information about product offerings.
We take reasonable precautions to protect the security of your personal information. However, neither people nor systems can operate in a fully secure manner. While we use reasonable efforts to protect your personal information, and select third-party service providers we believe also use reasonable precautions, we cannot guarantee the security of the personal information you provide to us and we do not accept liability for unintentional disclosure.
In particular, we use the third-party services (generally identified on the landing page of those services) to provide customer service communications tools. Because those third parties will have access to your information, we recommend that you review their privacy policies and practices.
It is important that you use reasonable precautions to protect your personal information by not disclosing or sharing your individual password (even with others individuals in your organization) and by logging out of your account when you have completed each working session.
How to Access and Manage Your Personal Information
Customers can correct, update, or make changes to the contact information we maintain if you open an online account by contacting us as explained in “How to Contact Us.” You may request that we no longer use your information to provide marketing or other communications to you by contacting us at the email address provided in “How to Contact Us.” We will respond within a reasonable time.
Information about Minors
The Site is not intended for access and use by persons under the age of 18 (except in the case of legal residents of certain states where the legal age of majority is greater than eighteen (18) years of age, who then must meet the state’s legal age of majority). If you become aware of any personal information we have collected from individuals under age 18, please contact us as explained below under “How to Contact Us.”
How to Contact Us
Postal mail: Alfiniti Inc.
Attention: Steve James
PO Box 177
Winton, North Carolina
Terms & Conditions
Last Revised: April 8, 2022
- Intellectual Property Rights
This Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Alfiniti, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not modify, copy, reproduce, republish, upload, post, transmit, publicly display, prepare derivative works based on, or distribute in any way any portion of the Website, including but not limited to the code and software underlying the Website.
Alfiniti may, in its sole discretion, modify or discontinue the information contained in this Website (including the terms, conditions, and descriptions of products and services that appear herein) and any other aspect of the Website at any time without prior notice and without liability. The Alfiniti products and services described on the Website are not necessarily available in all geographic areas or at all times. Your eligibility to obtain particular products and services is subject to availability and the final determination of Alfiniti.
- Purpose of Website
The information contained in this Website is for informational purposes only. Such information is not intended to replace, and should not be interpreted or relied upon as professional advice from Alfiniti about the suitability of our products and services for your purposes.
- Access to Certain Portions of the Website
Access to certain portions of the Website is restricted to employees of Alfiniti, customers of Alfiniti, and others. To become eligible to access any such portions of the Website, you may be required to give Alfiniti certain information. You agree to provide true, accurate, and complete information and to update this information when it changes. If you provide any information that is untrue, inaccurate, outdated, incomplete, or misleading, or if Alfiniti suspects that you have provided any untrue, inaccurate, outdated, incomplete, or misleading information, Alfiniti may, in its sole discretion, suspend or terminate your right to access all or part of this Website. If Alfiniti assigns you a user ID and/or password to enable you to access restricted portions of the Website, you are solely responsible for maintaining the confidentiality of your ID, password, and other account information. You will be responsible for all usages of the Website made with your user ID and or password. You agree that you will notify Alfiniti immediately of any unauthorized use of your password, user ID, or account, or any other breach of security. You agree that you will log off of the Website immediately when you are finished using it in order to prevent fraud by unauthorized persons.
- Restrictions on Usage
As a condition to your right to use the Website, you will not: (a) engage in any activity that disables the Website or otherwise impedes its operation or limits its availability to others; (b) alter in any way the content of the Website; (c) use the Website to post or otherwise disseminate any unlawful, threatening, defamatory, offensive, obscene, vulgar, pornographic, profane, indecent, or fraudulent communication of any kind, as determined by Alfiniti in its sole discretion; (d) use the Website to post or otherwise disseminate any communication that infringes or dilutes any intellectual property or that violates any person’s rights of privacy or publicity; (e) use the Website to transmit any virus, bot, worm, Trojan horse, or other harmful software; (f) use the Website to post or disseminate any communication that encourages or assists any other person to engage in illegal activities; (g) utilize the Website or any information contained in the Website to assist in any way with the transmission of unsolicited email messages to any other person; (h) impersonate any other person or entity or misrepresent any fact about yourself; (i) distribute, transfer, or disseminate any information derived from the Website through or onto a searchable, machine-readable database; (j) use the Website to collect information about other users of the Website; or (k) attempt to use the Website to gain unauthorized access to other computer systems or networks connected to the Website.
- Submissions to the Website
Any non-personal information, communications or material you submit to Alfiniti at this Website, by e-mail, completing on-line forms, upload or otherwise (“Submissions”), are non-confidential, and Alfiniti is free to use and reproduce such Submission freely and for any purpose. Specifically, Alfiniti is free to use any ideas or concepts contained in any such Submission for any purpose whatsoever, including, but not limited to, developing, manufacturing, advertising, and marketing Alfiniti products. This means that you disclaim any proprietary rights in such Submissions, and you acknowledge Alfiniti’s unrestricted right to use them (or materials or ideas similar to them) in any medium, now and in the future, without notice, compensation or other obligation to you or any other person. It also means Alfiniti has no obligation to keep your Submissions confidential.
You further acknowledge and warrant that your Submissions contain only your own material and content or material and content that you have the undeniable rights to use, and that Alfiniti’s use will not violate any third party’s rights.
- No Warranties
THE INFORMATION AND MATERIALS CONTAINED IN THIS WEBSITE, INCLUDING TEXT, GRAPHICS, LINKS, AND OTHER ITEMS ARE PROVIDED ON AN “AS IS” BASIS. ALFINITI DOES NOT WARRANT THE ACCURACY, ADEQUACY, OR COMPLETENESS OF THE INFORMATION AND MATERIALS AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION AND MATERIALS. NO WARRANTY OF ANY KIND, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONNECTION WITH THE INFORMATION AND MATERIALS.
- Limitation of Liability
IN NO EVENT WILL ALFINITI BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, LOSSES, OR EXPENSES ARISING IN CONNECTION WITH THE USE OF THIS WEBSITE OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF ALFINITI OR REPRESENTATIVES THEREOF ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES, OR EXPENSES. ALFINITI SHALL NOT BE LIABLE FOR ANY CONSEQUENCES OF YOUR RELIANCE ON ANY ADVICE, OPINIONS, STATEMENTS, OR RECOMMENDATIONS THAT APPEAR ON OR ARE DISSEMINATED THROUGH THIS WEBSITE. ANY SUCH RELIANCE IS AT YOUR OWN RISK. ALFINITI SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF YOUR OR ANY OTHER USER OF THE WEBSITE.
SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATION OF INCIDENTIAL OR CONSEQUENTIAL DAMAGES, SO THE DISCLAIMERS AND LIMITATIONS SET FORTH IN THIS SECTION MAY NOT APPLY TO YOU. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTIES MAY LAST, SO THE LIMITATIONS SET FORTH IN THIS SECTION MAY NOT APPLY TO YOU. THIS SECTION GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS. THESE OTHER RIGHTS VARY FROM STATE TO STATE.
- Acknowledgment of Warranty Disclaimers
Alfiniti, at its sole discretion, and for any reason or for no reason, may terminate your password or your access to all or part of the Website, and may delete and discard any information that you have published, sent or received on or via the Website.
No Alfiniti trademarks or trademarks owned by any other person that appear on this Website may be copied, downloaded, or otherwise utilized without the express written consent of the owner of such trademark.
- United States Operations
Unless otherwise specified, this Website is intended solely for use in the United States of America. Alfiniti operates this Website from its offices in the State of North Carolina, United States of America. Alfiniti makes no representation that the materials on the Website are appropriate or available for use outside of the United States. Those who choose to access the Website from outside of the United States do so with this understanding and are responsible for compliance with local laws.
- Governing Law and Choice of Forum
- No Assignment by User
The Alfiniti Website has been translated for your convenience using translation software. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the Alfiniti Website, and are provided “as is.” No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from American English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.
The official text is the American English version of the Website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated Website, refer to the American English version of the Website which is the official version.
Attention: Steve James
PO Box 177
Winton, North Carolina