Technical and Regulatory Info

Privacy Policy

Effective: April 1, 2022

Contents
Who We Are

In this Privacy Policy, Alfiniti, Inc. (“Alfiniti” “we” “us” or “our”) explains how we collect, use, and share personal information (defined below) about visitors (“you” or “your”) who use our website at www.alfiniti.com (“Site”) and others with whom we interact in the course of our business:
Alfiniti manufactures aluminum tube, extrusion, and custom products, as well as provides welding, machining, casting, and engineering services to industrial and commercial customers. Our Site is designed for the business representatives of companies interested in learning about or purchasing our products and services, so we collect only a minimum of personal information.

Your Consent

This Privacy Policy is incorporated by reference into the Terms of Use posted on our Site.
If you do not agree with the terms in this Privacy Policy, please do not use our Site and do not provide any personal information to us. This Privacy Policy may change over time, so please be sure to reread it from time to time. Changes to this Privacy Policy will be posted on our Site and will be effective when posted. Your continued use of the Site following the posting of any change will signal your acceptance of Privacy Policy as revised.

Scope of our Privacy Policy

This Privacy Policy covers “personal information” we collect on our Site and in our business. Personal information is information that identifies an individual or can be used to identify or contact an individual (such as name, email address, postal address, telephone number and bank or financial account information). Personal information also includes information that can be used to identify an individual if combined with other information (such as employment, zip code, IP address, mobile device ID, and geolocation data).
This Privacy Policy does not cover employee and job applicant information.
This Privacy Policy also does not address the privacy or information practices of third parties that provide functionality for our Site, such as hosted services, plug-ins, and other third parties whose website links are available on our Site. See the section titled “Links to Other Websites” for more information about these third-party websites.

Information We Collect

The types of personal information and other information we collect are described below and will depend on how you interact with the Site.
When you request information, you will be asked for your name, company, job position, e-mail address, street address, telephone, and country so we can contact you.
When you use an interactive feature on our Site by, for example, submitting an online form, we record the communications in order to follow up with you.
When you register to open an online customer account, you will be asked for your e-mail address and to create an individual password to logon to our customer account portal. Your contact information, company name, shipping and billing information, and order history will be stored in your account.
We collect Internet log data when you visit our Site and use our customer account portal using cookies, pixels, web beacons, and similar technologies. The data collected may include, for example, network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including device, application, or browser type, version, plug-in type and version, operating system, language and time zone settings, and other technical information), and advertising and cookie identifiers.
We collect usage metrics when you visit our Site or use the customer account portal. These may include usage rates, technical data (including occurrences of errors, diagnostic reports, settings preferences, backup information), content interactions (including searches, page views, downloads, and prints), and user journey history (including clickstreams and page navigation, URLs, timestamps, content viewed or searched for, page response times, page interaction, and similar data).
Other sources of personal information may include our affiliated companies and select third-party business partners. We may also use commercial marketing resources to identify contact information of representatives of businesses that may be interested in our products and services.

How We Use Personal Information

We use personal information for the purposes:

  • Registering new customer accounts;
  • Processing and confirming purchase orders;
  • Verifying customer identification and creditworthiness;
  • Fulfilling orders, arranging shipping and delivering products;
  • Communicating and responding to requests for information about our products and services, your orders, and providing customer support;
  • Communicating our appreciation to our customers for their business and requesting their comments about our products through surveys and other tools;
  • Detecting, preventing, and addressing technical issues with our Site;
  • Detecting and preventing potential fraud or misuse of our Site; and
  • Additional purposes for which we request and you provide your consent.
How We Share Personal Information

Your personal information may be accessible to or disclosed for business purposes to the categories of third parties described below. We do not sell or lease personal information to third parties for monetary or other consideration.
Service Providers. We engage third-party service providers to assist with various administrative and technology services including hosting our Site, cloud data management and storage, contact management, e-mail marketing, and other business operations. Service providers have access to your personal information only to perform these tasks on our behalf.
Plug-ins and Hosted Services. We use cloud-based software and hosting services to provide certain interactive functionalities for our Site. For example, we use a third-party provider to power our customer portal. Customers who register for a customer account on our Site can use this service to review their account activity, manage their billing and payment information, make payments, view, and respond requests for information, download materials associated with our products and services, and communicate with our support team.
Data Analytics Services. When you use our Site, we and third-party data analytics services we authorize collect your internet usage data. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy. These data analytics providers may also use the aggregated data they collect on our Site’s for their own purposes. For information about restricting collection of our Site’s usage data, see the section of this Privacy Policy titled “How to Restrict Cookies, Other Internet Tracking Technologies, and Targeted Advertising.”
Legal Process and Security. We may disclose personal information to third parties to detect and prevent fraud, enforce our Site’s Terms of Use and other agreements, comply with legal requirements, respond to and resolve claims or complaints, and for other risk management purposes, and to respond to law enforcement or legal process or a request for cooperation by a government entity.
Certain Transactions. We may share personal information as we believe is reasonably necessary in connection with business transactions such as a transfer or sale to another entity of all or a portion of our stock or assets or a business reorganization.

How to Opt Out of E-mail Marketing

You may, at any time, choose to not receive marketing or promotional communications from us by using the “unsubscribe” feature provided in our e-mail marketing messages or by “opting out” or “unsubscribing” from specific mailing lists and services by contacting us as explained in the section titled, “How You Can Contact Us.”
If you unsubscribe from receiving these emails, you will still receive transaction-related and other communications that are not marketing or promotional in nature. For example, we may contact you concerning any purchases you have made with us, even if you opt out of receiving unsolicited marketing messages.

How to Restrict Cookies and Internet Tracking Technologies

You can restrict how cookies and other internet technologies are used to track and log data about your internet and mobile device usage of our Site and third-party websites by managing the preference settings on your browser or device. You can learn about how Google collects and processes data at https://policies.google.com/technologies/partner-sites and the controls Google offers to manage the collection and use of your information at https://policies.google.com/privacy.
Please note that certain types of cookies and similar technologies are needed to support the functionality of our customer account portal and restricting their use may affect the use of the portal.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Links to Other Websites

Our Site provides links to other Internet-based applications including third-party plug-ins and hosted collaboration tools used to power, for example, our customer accounts and links to social media platforms. Some of these third-party websites may be co-branded with the Alfiniti logo, even though they are not operated or controlled by us. These third-party applications may gather data from you for their own business purposes and you should review their privacy policies for information about how they handle personal information.
This Privacy Policy applies solely to information under our control. Third-party applications and linked sites are not under our control and Alfiniti is not responsible for the privacy practices of application service providers, social media platforms, or other online service or websites operated by third parties that are linked to our Site or offered for use in connection with our customer account portal. You should read the privacy policy of the third party to determine how they will handle any information they collect from you.

Retention and Security of Personal Information

When you set up and account, we will retain your information for a reasonable period based on our legal rights and obligations. Unless you unsubscribe from our marketing communications, we may further retain and use your information to send you information about product offerings.
We take reasonable precautions to protect the security of your personal information. However, neither people nor systems can operate in a fully secure manner. While we use reasonable efforts to protect your personal information, and select third-party service providers we believe also use reasonable precautions, we cannot guarantee the security of the personal information you provide to us and we do not accept liability for unintentional disclosure.
In particular, we use the third-party services (generally identified on the landing page of those services) to provide customer service communications tools. Because those third parties will have access to your information, we recommend that you review their privacy policies and practices.
It is important that you use reasonable precautions to protect your personal information by not disclosing or sharing your individual password (even with others individuals in your organization) and by logging out of your account when you have completed each working session.

How to Access and Manage Your Personal Information

Customers can correct, update, or make changes to the contact information we maintain if you open an online account by contacting us as explained in “How to Contact Us.” You may request that we no longer use your information to provide marketing or other communications to you by contacting us at the email address provided in “How to Contact Us.” We will respond within a reasonable time.

International Users

Alfiniti operates under United States laws and regulations. If you reside or are located in a different country, the data protection laws of that country may differ from the laws of the United States in the ways your personal information is protected. We want you to understand that when you provide your personal information to us, or purchase our products or services, you are giving your consent to the transfer of your personal information outside of your country of residence and to the processing of your information in accordance with the laws of the United States and the guidelines of this Privacy Policy.
If you are resident in the European Economic Area or the United Kingdom, we will process your information for the purpose of fulfilling your orders and to otherwise pursue our legitimate business interests as described in this Privacy Policy, including future marketing of our products and services to you (unless you unsubscribe). If you reside in a country that provides specific rights regarding the processing or disposition of personal information, we will make commercially reasonable efforts to accommodate your request to exercise such rights.

Information about Minors

The Site is not intended for access and use by persons under the age of 18 (except in the case of legal residents of certain states where the legal age of majority is greater than eighteen (18) years of age, who then must meet the state’s legal age of majority). If you become aware of any personal information we have collected from individuals under age 18, please contact us as explained below under “How to Contact Us.”

How to Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
E-mail: info@alfiniti.com

Postal mail: Alfiniti Inc.
Attention: Steve James
PO Box 177
Winton, North Carolina
27986

Terms & Conditions

Alfiniti Website Terms of Use
Last Revised: April 8, 2022

These Terms of Use (“Terms of Use”) explain a contractual agreement between you (“you,” “your”) and Alfiniti Inc. (“Alfiniti” or “we” or “us”), regarding your use of this website (the “Website”) and your access to the content and services available on the Provider Website.
You should print a copy of these Terms of Use for your records. Please note, however, that these Terms of Use may be updated and amended by us from time to time as provided herein.

  1. Agreement to Terms of Use
    By using the Website, you agree to these Terms of Use as amended from time to time. Furthermore, when you access the Website and at various other places on the Website, you specifically acknowledge your agreement with the most current version of these Terms of Use. The failure to include a specific acknowledgment at any point on the Website shall not be construed to diminish the applicability or effectiveness of these Terms of Use. We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check these Terms of Use periodically for changes.
  2. Privacy Policy
    These Terms of Use expressly incorporate by reference the Alfiniti Privacy Policy, which can be found here: Privacy Policy. By using the Site, you acknowledge that you consent to the collection, use, and disclosure of your personal Information as described in our Privacy Policy. Alfiniti reserves the right to make changes to the Privacy Policy at any time. Your continued use of the Website after the posting of changes to the Privacy Policy will mean you agree to abide by those changes.
  3. Intellectual Property Rights
    This Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Alfiniti, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not modify, copy, reproduce, republish, upload, post, transmit, publicly display, prepare derivative works based on, or distribute in any way any portion of the Website, including but not limited to the code and software underlying the Website.
  4. Warning
    Alfiniti may, in its sole discretion, modify or discontinue the information contained in this Website (including the terms, conditions, and descriptions of products and services that appear herein) and any other aspect of the Website at any time without prior notice and without liability. The Alfiniti products and services described on the Website are not necessarily available in all geographic areas or at all times. Your eligibility to obtain particular products and services is subject to availability and the final determination of Alfiniti.
  5. Purpose of Website
    The information contained in this Website is for informational purposes only. Such information is not intended to replace, and should not be interpreted or relied upon as professional advice from Alfiniti about the suitability of our products and services for your purposes.
  6. Access to Certain Portions of the Website
    Access to certain portions of the Website is restricted to employees of Alfiniti, customers of Alfiniti, and others. To become eligible to access any such portions of the Website, you may be required to give Alfiniti certain information. You agree to provide true, accurate, and complete information and to update this information when it changes. If you provide any information that is untrue, inaccurate, outdated, incomplete, or misleading, or if Alfiniti suspects that you have provided any untrue, inaccurate, outdated, incomplete, or misleading information, Alfiniti may, in its sole discretion, suspend or terminate your right to access all or part of this Website. If Alfiniti assigns you a user ID and/or password to enable you to access restricted portions of the Website, you are solely responsible for maintaining the confidentiality of your ID, password, and other account information. You will be responsible for all usages of the Website made with your user ID and or password. You agree that you will notify Alfiniti immediately of any unauthorized use of your password, user ID, or account, or any other breach of security. You agree that you will log off of the Website immediately when you are finished using it in order to prevent fraud by unauthorized persons.
  7. Restrictions on Usage
    As a condition to your right to use the Website, you will not: (a) engage in any activity that disables the Website or otherwise impedes its operation or limits its availability to others; (b) alter in any way the content of the Website; (c) use the Website to post or otherwise disseminate any unlawful, threatening, defamatory, offensive, obscene, vulgar, pornographic, profane, indecent, or fraudulent communication of any kind, as determined by Alfiniti in its sole discretion; (d) use the Website to post or otherwise disseminate any communication that infringes or dilutes any intellectual property or that violates any person’s rights of privacy or publicity; (e) use the Website to transmit any virus, bot, worm, Trojan horse, or other harmful software; (f) use the Website to post or disseminate any communication that encourages or assists any other person to engage in illegal activities; (g) utilize the Website or any information contained in the Website to assist in any way with the transmission of unsolicited email messages to any other person; (h) impersonate any other person or entity or misrepresent any fact about yourself; (i) distribute, transfer, or disseminate any information derived from the Website through or onto a searchable, machine-readable database; (j) use the Website to collect information about other users of the Website; or (k) attempt to use the Website to gain unauthorized access to other computer systems or networks connected to the Website.
  8. Submissions to the Website
    Any non-personal information, communications or material you submit to Alfiniti at this Website, by e-mail, completing on-line forms, upload or otherwise (“Submissions”), are non-confidential, and Alfiniti is free to use and reproduce such Submission freely and for any purpose. Specifically, Alfiniti is free to use any ideas or concepts contained in any such Submission for any purpose whatsoever, including, but not limited to, developing, manufacturing, advertising, and marketing Alfiniti products. This means that you disclaim any proprietary rights in such Submissions, and you acknowledge Alfiniti’s unrestricted right to use them (or materials or ideas similar to them) in any medium, now and in the future, without notice, compensation or other obligation to you or any other person. It also means Alfiniti has no obligation to keep your Submissions confidential.
    You further acknowledge and warrant that your Submissions contain only your own material and content or material and content that you have the undeniable rights to use, and that Alfiniti’s use will not violate any third party’s rights.
  9. No Warranties
    THE INFORMATION AND MATERIALS CONTAINED IN THIS WEBSITE, INCLUDING TEXT, GRAPHICS, LINKS, AND OTHER ITEMS ARE PROVIDED ON AN “AS IS” BASIS. ALFINITI DOES NOT WARRANT THE ACCURACY, ADEQUACY, OR COMPLETENESS OF THE INFORMATION AND MATERIALS AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION AND MATERIALS. NO WARRANTY OF ANY KIND, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONNECTION WITH THE INFORMATION AND MATERIALS.
  10. Limitation of Liability
    IN NO EVENT WILL ALFINITI BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, LOSSES, OR EXPENSES ARISING IN CONNECTION WITH THE USE OF THIS WEBSITE OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF ALFINITI OR REPRESENTATIVES THEREOF ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES, OR EXPENSES. ALFINITI SHALL NOT BE LIABLE FOR ANY CONSEQUENCES OF YOUR RELIANCE ON ANY ADVICE, OPINIONS, STATEMENTS, OR RECOMMENDATIONS THAT APPEAR ON OR ARE DISSEMINATED THROUGH THIS WEBSITE. ANY SUCH RELIANCE IS AT YOUR OWN RISK. ALFINITI SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF YOUR OR ANY OTHER USER OF THE WEBSITE.
    SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATION OF INCIDENTIAL OR CONSEQUENTIAL DAMAGES, SO THE DISCLAIMERS AND LIMITATIONS SET FORTH IN THIS SECTION MAY NOT APPLY TO YOU. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTIES MAY LAST, SO THE LIMITATIONS SET FORTH IN THIS SECTION MAY NOT APPLY TO YOU. THIS SECTION GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS. THESE OTHER RIGHTS VARY FROM STATE TO STATE.
  11. Acknowledgment of Warranty Disclaimers
    You acknowledge and agree that Alfiniti would not have made this Website available to you without the warranty disclaimers and the limitations on liability and remedy that appear in this Terms of Use.
  12. Indemnification
    You agree to defend, indemnify, and hold harmless Alfiniti, its affiliates, and their respective directors, officers, employees, and agents from and against all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs, and expenses (including reasonable attorney’s fees) arising out of or accruing from (i) any material posted or otherwise provided by you that infringes any copyright, trademark, trade secret, trade dress, patent or other intellectual property right of any person or defames any person or violates their rights of publicity or privacy; (ii) any misrepresentation made by you in connection with your use of the Website; (iii) any noncompliance by you with the terms of this Terms of Use; and (iv) any claims brought by persons or entities other than you or Alfiniti arising from or related to your access and use of the Website, including the information obtained through the Website.
  13. Termination
    Alfiniti, at its sole discretion, and for any reason or for no reason, may terminate your password or your access to all or part of the Website, and may delete and discard any information that you have published, sent or received on or via the Website.
  14. Trademarks
    No Alfiniti trademarks or trademarks owned by any other person that appear on this Website may be copied, downloaded, or otherwise utilized without the express written consent of the owner of such trademark.
  15. Modification
    Alfiniti reserves the right, in its sole discretion, to amend this Terms of Use in any way at any time. Any such amendment shall become effective when it is posted on this Website. Your continued use of the Website will constitute your binding acceptance of any such amendment.
  16. United States Operations
    Unless otherwise specified, this Website is intended solely for use in the United States of America. Alfiniti operates this Website from its offices in the State of North Carolina, United States of America. Alfiniti makes no representation that the materials on the Website are appropriate or available for use outside of the United States. Those who choose to access the Website from outside of the United States do so with this understanding and are responsible for compliance with local laws.
  17. Governing Law and Choice of Forum
    The Terms of Use shall be governed by and construed in accordance with the laws of the State of North Carolina, United States of America, without giving effect to any principles of conflicts of law. All disputes relating to this Website, the Terms of Use, Alfiniti Privacy Policy, or your use of this Website shall be subject to the exclusive jurisdiction and venue of the state and federal courts located in the State of North Carolina, United States of America.
  18. No Assignment by User
    You may not assign any of your rights, obligations, or privileges under this Terms of Use without the prior written consent of Alfiniti.
  19. Severability
    If any provision of this Terms of Use is deemed unlawful, void, or otherwise unenforceable, then that provision shall be considered severable from this Terms of Use. Such provision shall be enforced to the fullest extent allowed by law to achieve the intention of the parties. The severable provision shall not affect the validity and enforceability of any remaining provisions of the Terms of Use.
  20. Waiver
    No waiver of any provision of this Terms of Use will be effective unless set forth in a written instrument signed by the waiving party. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default.
  21. Captions
    The captions, titles, and subtitles used in this Terms of Use are used for convenience only and are not to be considered in construing or interpreting this Terms of Use.
  22. Translations
    The Alfiniti Website has been translated for your convenience using translation software. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the Alfiniti Website, and are provided “as is.” No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from American English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.
    The official text is the American English version of the Website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated Website, refer to the American English version of the Website which is the official version.
  23. Contact
    If you have any questions regarding these Terms of Use, including the Privacy Policy, please contact us here:

Alfiniti Inc.
Attention: Steve James
PO Box 177
Winton, North Carolina
27986
E-mail: info@alfiniti.com